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In terms of design the ZTE Blade V6 sports more than just a passing You can pick the Blade V6 up in grey, gold, ZTE has resisted the urge to stick its. At just mm, the Blade V6’s ultra-slim, metallic body, with U-shaped curved edge screen, is ergonomically designed to fit comfortably in your hands. Aug 20,  · Video embedded · ZTE Blade V6: Wir haben das neue "Blade V6" von ZTE getestet und zeigen seine Stärken und Schwächen, Benchmarks und Wettbewerbsvergleich. Klick auf "Mehr.


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If Zte Product is serviced by this Concierge Gold Service Extras and requires repair and We request the product be sent to Our repairer, We will pay for the cost to courier or zte the product, excluding any barge or ferry costs, from Your home to gold approved repairer, and from our approved repairer back to Your home. Кабели и адаптеры для сотовых телефонов Your recently viewed items and featured recommendations. Transportation, installation or removal of the Product unless We are responsible. Gold Good Guys may use and disclose information about You to its insurers, its claims managers, its repairers and its other Third Zte Service Providers including to any person situated outside Australia for the purpose of:. A maximum of one credit per service; not to be used in gold with other offers.
In terms of design the ZTE Blade V6 sports more than just a passing You can pick the Blade V6 up in grey, gold, ZTE has resisted the urge to stick its. At just mm, the Blade V6’s ultra-slim, metallic body, with U-shaped curved edge screen, is ergonomically designed to fit comfortably in your hands. Aug 20,  · Video embedded · ZTE Blade V6: Wir haben das neue "Blade V6" von ZTE getestet und zeigen seine Stärken und Schwächen, Benchmarks und Wettbewerbsvergleich. Klick auf "Mehr.

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In terms of design the ZTE Blade V6 sports more than just a passing You can pick the Blade V6 up in grey, gold, ZTE has resisted the urge to stick its.
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Aug 20,  · Video embedded · ZTE Blade V6: Wir haben das neue "Blade V6" von ZTE getestet und zeigen seine Stärken und Schwächen, Benchmarks und Wettbewerbsvergleich. Klick auf "Mehr.
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Aug 20,  · Video embedded · ZTE Blade V6: Wir haben das neue "Blade V6" von ZTE getestet und zeigen seine Stärken und Schwächen, Benchmarks und Wettbewerbsvergleich. Klick auf "Mehr.
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The ZTE Blade V6 is a dual-SIM, aluminum beauty measuring only mm in thickness. The Blade V6 features 5-inch p display, MediaTek MT SOC accompanied with.
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The ZTE Blade V6 is a dual-SIM, aluminum beauty measuring only mm in thickness. The Blade V6 features 5-inch p display, MediaTek MT SOC accompanied with.



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You are only paying for the rights and benefits that are additional to the rights You have under the Australian Consumer Law. If Your product is serviced by Concierge Gold Service Extras, requires repair and We request the product be sent to Our repairer, We will pay for the cost to courier or freight the product, excluding any barge or ferry costs, from Your home to Our approved repairer and from Our approved repairer back to Your home. View or edit your browsing history. The Concierge Tech Team can help You connect Your devices using Bluetooth, set up Skype on Your laptop or tablet, create a new email account, and set Your wireless printer to print photos straight from Your phone using an app. In the event that your product is repaired, the repair agent will provide a workmanship guarantee valid for a minimum of 3 months. For the purposes of this Concierge Gold Service Extras, the replacement in this instance will be deemed a repair. The Concierge Gold Service Extras does not seek to reduce, qualify or limit those rights in any way but to make enforcement or recovery of these costs simpler and less stressful for You.



Items in your Cart. Your Shopping Cart is empty. Give it purpose—fill it with books, DVDs, clothes, electronics, and more. View Cart 0 items 0 item 0 items. Sign in to view orders. Low-price device accessories with free shipping See more.

Low-price fashion with free shipping See more. Your recently viewed items and featured recommendations. View or edit your browsing history. Get to Know Us. Amazon Music Stream millions of songs. Apart from purchases of tech products for small office use 5 people or less , Concierge Gold Service Extras is not available for products used for commercial purposes.

Please advise The Good Guys of the intended product use at the time of purchase, as You may not be eligible for the services and rewards included in Concierge Gold Service Extras for a product that is intended to be used commercially.

Your satisfaction is Our number one priority. Please let the Concierge Team know if You have any problems by calling Monday to Saturday, 9: The Authorised Service Agent will contact You to confirm an appointment time that is convenient without You needing to leave home.

The Concierge Team will work with You and the Authorised Service Agent to ensure Your assessment or repair has been completed in a timely manner and You are satisfied with the results. We may ask You to take Your product to an Authorised Service Agent or store close to Your home so we can ensure the fastest repair possible.

Please let us know if You are unable to take Your product to a local repairer and The Concierge Team will work with You to make alternative arrangements. The Concierge Team will work with You and the Authorised Service Agent to ensure Your assessment or repair is completed in a timely manner and You are satisfied with the results.

An office product, such as a PC, Laptop, tablet, facsimile machine, photocopier, computer, scanner, printer, other computer peripheral or telephone, designed, and Used by You, for personal or office purposes provided the Product is in an office of a maximum of five 5 people.

Split System Air conditioners are eligible for cover of seven 7 years. Your Concierge Gold Service Extras will continue for the fixed term You have purchased regardless of if the Product is replaced, as long as it is replaced in accordance with section 5.

If We decide the Product is unable to be repaired or uneconomical to do so, replace the Product with a Product of the same or similar make and technical specification as determined by Us that does not exceed the Original Purchase Price.

Determining the most appropriate like for like replacement will be at our discretion and the replacement product We supply may have a lower selling price and is not limited to the original manufacturer of Your Product.

Where We have replaced the Product with a like for like replacement, Your Concierge Gold Service Extras will continue continuous cover on the replacement product for the fixed term You have purchased, from the original purchase date.

Where We are unable to provide an equivalent replacement product, We may provide a store credit that You can use to select a similar product, up to the value of the original Product purchased. If this is the case, the following applies;.

If the product selected is of a lesser value than the original product purchased, no refund of the difference in price will be provided. Your continuous cover will remain in place for the duration of the fixed term You have purchased, at the original Product purchase price, not the cost of the replacement.

Even though the cost of the replacement product is of a lesser value than the original Product purchased. If the product selected is of a greater value than the original Product purchased, You will be required to pay any difference in the price of the replacement product.

Your continuous cover will remain in place for the duration of the fixed term you have purchased, at the original Product purchase price, not the cost of the replacement unless explicitly agreed in writing.

Even though the cost of the replacement product is of a greater value than the original Product purchased. If you choose to select a product that is not in the same category as the original Product purchased, or choose to have the replacement value paid out in the form of a store credit, your Gold Services Extras will cease.

If the repair of Your Product is not completed within thirty 30 days from the date We first inspect it, subject to You being available for any appointment reasonably proposed by our Authorised Service Agent or the date We receive Your Product if it was couriered to Us , We will, upon Your request replace Your Product in accordance with section 5.

You must notify and provide Us with an itemised invoice within fourteen 14 days of Your return to Australia as well as proof of travel flight itinerary or booking confirmation. You are eligible for a maximum of one 1 worldwide travel cover claim per year.

If a product has a recurring fault which requires repairing more than three 3 times as a result of Mechanical or Electrical Failure, the Product will be replaced with an equivalent product on the subsequent visit after an assessment has been made at Your request, notwithstanding section 5.

The Concierge Team will make arrangements for Your product to be repaired. No waiting period applies when making a claim for food spoilage and You will not be required to provide any receipts. For products which are larger Items, in most cases any repairs under Concierge Gold Service Extras will, where possible, be undertaken in Your home if those repairs can be carried out effectively and safely as determined reasonably by Us.

If Your Product is serviced by Concierge Gold Service Extras and requires repair and We request the product be sent to Our repairer, We will pay for the cost to courier or freight the product, excluding any barge or ferry costs, from Your home to Our approved repairer, and from Our approved repairer back to Your home.

With these items We will provide details of an approved and reliable Third Party Service Provider to You, where the call out and repair costs will be at Your expense. If Your Product breaks down due to Wear and Tear arising from normal Use of the product, then Concierge will repair or replace Your Product as in section 5.

A breakdown caused by Wear and Tear is one that is not the result of any external influence i. All repairs organised through Concierge are carried out by approved Authorised Service Agents. In the event that Your product is repaired, the repairer will provide a workmanship guarantee valid for a minimum of 3 months.

Using the Product for purposes other than those described in section 5. Stands or wall brackets unless specifically covered by separate agreement;. We may refuse service under Concierge Gold Service Extras, or reduce the benefits available to You, if, in Our reasonable opinion, You make any misrepresentation or commit any fraudulent or dishonest act or omission in connection with a service request.

We may also refuse service where an exclusion applies, if You do not comply with a material term of Concierge Gold Service Extras, or in accordance with our rights as set out in section 6. To arrange a transfer, please call the Concierge Team.

The Transfer entitlement excludes all reward benefits. Reward benefits can only remain with the registered Purchaser name given at the time of the Product purchase. Subject to b , if You cancel within thirty 30 days after the date of purchase, We will provide You with a full refund of the amount You have paid; however,.

No refund is payable without limitation to Your rights under the Australian Consumer Law if You obtain service under Gold Service Extras within thirty 30 days after the date of purchase or if You cancel more than thirty 30 days after the date of purchase.

We have the right to cancel Your Concierge Gold Service Extras if You commit a material breach of any of these Concierge Gold Service Extras terms and conditions, You have given any false information to Us when seeking service or otherwise, or for any other reason allowable by law.

We will provide You with reasonable notice of the cancellation. The Good Guys have engaged various Third Party Service Providers to assist in the performance and management of its obligations under this Concierge Gold Service Extras and for this purpose You consent to The Good Guys providing those agents with Your contact details and information about the Product.

You consent to all of the uses and disclosures of Your contact details and information described in The Good Guys Privacy Policy which can be accessed at www. The Good Guys may use and disclose information about You to its insurers, its claims managers, its repairers and its other Third Party Service Providers including to any person situated outside Australia for the purpose of:.

Service Extras period; and Service Extras;. You consent to these parties contacting You or a new owner of the Product You purchased, including sending email, SMS, mail or making contact by telephone, for the purposes set out in section 7.

You confirm You have the necessary authority to provide the information and to give these consents. Any notice We give You will be in writing and will be effective from the time of: It is important You notify Us of any change to Your address as soon as possible.

Not sure which mobile phone is right for you? Our Buying Guide will make shopping for a new phone easy. Premium delivery is The Good Guys upgraded delivery service. The Good Guys will deliver the product you have purchased into your home, unpack it from the box, then take away all packaging for you as well as removing your old product.

Premium delivery is available for large kitchen appliances, laundry appliances, air conditioners, desktop computers and selected small household appliances. Premium delivery is not available for televisions, entertainment units, portable appliances, technology products and accessories.

Standard charges apply for single storey dwellings, additional charges may apply for dwellings with stairs. If you have purchased Premium delivery and would like your old product to be taken away, it must be fully disconnected or uninstalled and be readily available for easy removal upon delivery of your new product.

Please note that installations are not included as part of the delivery price. Please click here to refer to our concierge web page for more information. The maximum number of products that can be compared is 4.

Please refine your selection. Your session is about to timeout due to inactivity. Click OK to extend your time for an additional 30 minutes. CoremetricsEventListener" ; new wc. Clearance Priced to clear! This ZTE mobile phone is unlocked, which allows you to have a variety of network options.

You can benefit from lightning fast data rates with its 4G network connectivity. Also, the ZTE phone has an Android 5. The phone features a The phone features a 16 GB storage capacity, so you can store all of your MP3s and viral videos.

Also, you can look over precise text and graphics with its x pixel screen resolution. It has a mm width, a The phone features mAh battery and a 1 year manufacturer warranty. You can replace your mobile phone with help from this ZTE phone.

This product is only available for pickup. Designed to make life easier, Concierge Gold Service Extras gives you: Your product has been added to the cart. Want ongoing Concierge service for your new product and lots of extras?

How it works Terms and Conditions. No Thanks Yes, Add 2 Years. Proceed to ZTE Website. This item has been successfully added to your list. Find the closest store with stock available. Отмените подписку на zte v6 plus , и соответствующие объявления исчезнут из ленты eBay.

При появлении новых товаров вы будете получать эл. Оптимизировать поиск для zte v6 plus. Все объявления - Текущая страница Аукцион Купить сейчас Тематические объявления. Сообщите нам свое местоположение. Новые товары — это абсолютно новые, неиспользованные, нераспакованные и неповрежденные товары.

Мобильные телефоны, смарт-часы и аксессуары 4, Чехлы, футляры и обложки для сотовых телефонов 3, Защитные пленки для экранов сотовых телефонов Кабели и адаптеры для сотовых телефонов Браслеты для ношения сотовых телефонов Комплекты аксессуаров для сотовых телефонов Видеоигры и приставки Компьютеры, планшеты и сетевое оборудование Видео и фототехника 8.



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The Concierge Gold Service Extras does not seek to reduce, qualify or limit those rights in any way but to make enforcement or recovery of these costs simpler and less stressful for You. The benefits under the Concierge Gold Service Extras for which You pay are intended to be those benefits which are additional to rights and remedies already available under the Australian Consumer Law and any other law that applies to the goods and services that You purchase from Us.

You are only paying for the rights and benefits that are additional to the rights You have under the Australian Consumer Law. Concierge Gold Service Extras is not a guarantee of performance or an insurance policy nor is The Good Guys an insurer.

Gold Service Extras is subject to these contractual terms and conditions as agreed between You and Us. The Good Guys may change the benefits received and terms and conditions of Concierge Gold Service Extras from time to time upon reasonable prior notice.

Upon any change in the benefits or terms and conditions, The Good Guys will notify You directly or by updating the terms and conditions on its website located at www. The Good Guys reserves the right to modify or discontinue Concierge Gold Service Extras as long as it provides compensation up to the value of the unused, modified or discontinued service, except in the case of benefits described as any type of Store Credit.

Business Days means a day not being a Saturday or Sunday or a public holiday in Australia. Concierge Gold Service Extras means the benefits and priority service applicable to Your Product as detailed in these Terms and Conditions.

Essential Appliance refers to: Mechanical or Electrical Failure means a sudden and unforeseen breakdown of the Product arising from a mechanical or electrical fault including any failure arising from Wear and Tear excluding a gradual reduction of the operating performance of the product , but not including those listed in section 6.

Tech Support means the assistance to users of technology products provided and administered by SMSe Technologies over the phone. Techzone Products are laptops, PCs, printers, tablet computers, GPS navigation devices, cameras, computer accessories, phones, TVs, DVDs, Blu-rays, audio, audio accessories, electronic health and fitness trackers, eReaders, and other similar technology based Products that We reasonably consider to be a Techzone Product for the purposes of Tech Support.

Third Party Service means the provision of the Concierge Rewards; Tech Support and all other support services which may be required to administer the Concierge Gold Service Extras including those that may be added from time to time.

The Concierge Team can assist You with product repairs, replacements and reimbursements. All You need to do is call and the Concierge Team will take care of everything for You. To be eligible for a Concierge Price Shield claim, You must have purchased a product with Concierge and lodge an online claim within 30 days of your purchase date.

Evidence of The Good Guys lower advertised price must also be provided. Your purchase must be paid in full and delivered and applies to personal shoppers only. Limit one claim per product. Eligible claims will receive back the price difference as a store credit via SMS within two Business Days.

Some claims may be rounded up to the nearest dollar. A valid mobile number must be supplied on the online claim form. The store credit will be valid for 7 days from the date of issue. Store credits cannot be exchanged for cash.

Claims can only be submitted online at www. Price Shield excludes The Good Guys pricing from 22 December to 1 January inclusive , advertising errors or misprints, verbally negotiated prices, cash backs and discounts offered by a supplier or another third party, bonus offers, limited or minimum quantity offers, clearance and The Good Guys eBay Outlet.

Is purchased new subject to the rights in section 4. A domestic product, such as an appliance, Used by You, for domestic or personal purposes only; or. An office product, such as a facsimile machine, photocopier, computer, scanner, printer, other computer peripheral or telephone, designed, and Used by You, for personal or office purposes provided the Product is in an office of a maximum of five 5 people.

Is NOT one of the following types of excluded products: You must provide a valid mobile number to receive store credits. No additional store credit entitlement is earned for holding four or more Concierge Gold Service Extras at any one time.

Each store credit will have a dated period of validity, generally four days. Each Store Credit is unique and can only be redeemed once. This Concierge Gold Service Extras commences from the date of purchase of Your Product and is valid for the period detailed on Your purchase receipt as a total period value next to the Concierge Product.

The duration of the cover available will depend upon the Product purchased, subject to any cancellation rights:. Split System Air conditioners are eligible for a program of seven 7 years. Your Concierge Gold Service Extras will continue for the fixed term You have purchased regardless of if the Product is replaced, as long as it is replaced in accordance with section 3.

You are entitled to one Concierge Service Credit per registered mobile number customer. A maximum of one credit per service; not to be used in conjunction with other offers. Store Service Credits cannot be exchanged for cash. Store Service Credits can only be used for individual services published on the Concierge Home Installation portal at www.

Upon verification of the fault, a like for like replacement item will be issued as per section 3. Concierge Gold Service Extras provides You with unlimited best effort technical assistance for thirty 30 days from Your purchase date on a new product or something you already own, no matter where you purchased it from.

The advice You will receive will be based on the latest technical knowledge available at the time. Operating systems older than windows 7 are excluded. If The Good Guys or a Third Party Service Provider is required to access Your computer in the course of providing the assistance to You The Good Guys or a Third Party Service Provider will not be responsible or liable under any circumstances whatsoever for any loss or corruption of the data stored on Your computer howsoever caused so We strongly advise that You backup Your data before the service is performed.

Where remote access is requested or Used, a broadband or faster internet connection will be required; if not available, remote assistance will need to be passed over. You are responsible for all data and time procured on Your internet connection during the course of remote assistance.

Copies of EULAs are available upon request. Software installations do not include software setup, or configuration and training on software will be limited to specific software suites. The Good Guys strongly recommends having an anti-virus software program running on Your computer.

If We decide the Product is unable to be repaired or uneconomical to do so, replace the Product with a Product of the same or similar make and technical specification as determined by Us that does not exceed the Original Purchase Price;.

We will repair or replace the Product or relevant parts with the same or equivalent Product or parts. If the manufacturer or their agents only offer a refurbished part or product swap facility, We may replace the Product with a refurbished product of the same type, rather than repairing it.

For the purposes of this Concierge Gold Service Extras, the replacement in this instance will be deemed a repair. Refurbished parts may be Used to repair the product. The replacement product We supply may have a lower selling price and is not limited to the original manufacturer of Your Product.

Where We have replaced the Product, the faulty Product or parts replaced become Our property. You may dispose of the Product if We agree and it is in Your possession. Where We have replaced the Product with a like for like replacement, Your Concierge Gold Service Extras will continue on the replacement product for the fixed term of the original purchase date.

We will not grant an exchange request if you change your mind about the colour or finish. You return the Products to The Good Guys store. The Good Guys will not pay any transport charges for the return of goods You are seeking to exchange.

If the repair of Your Product is not completed within thirty 30 days from the date We first inspect it, subject to You being available for any appointment reasonably proposed by our repair agent or the date We receive Your Product if it was couriered to Us , We will upon Your request replace Your Product in accordance with section 3.

You must notify and provide Us with a valid invoice within fourteen 14 days of Your return to Australia as Well as proof of travel flight itinerary or booking confirmation. We will reimburse You as soon as practicable after receiving a valid invoice.

You are eligible for a maximum one 1 worldwide travel cover claim per year. If a product has a recurring fault which requires repairing more than three 3 times as a result of Mechanical or Electrical Failure, the Product will be replaced on the subsequent visit after an assessment has been made at Your request, notwithstanding section 3.

You will not be required to provide any receipts. For products which are larger Items, in most cases any repairs under Concierge Gold Service Extras will, where possible be undertaken in Your home if those repairs can be carried out effectively and safely as determined reasonably by Us.

If Your Product is serviced by this Concierge Gold Service Extras and requires repair and We request the product be sent to Our repairer, We will pay for the cost to courier or freight the product, excluding any barge or ferry costs, from Your home to our approved repairer, and from our approved repairer back to Your home.

This means that while Your current purchased Product is already covered, You will also have access to our Repair Network for any existing Larger Items in Your home. With these items We will provide details of an approved and reliable a Third Party Service Provider to You, where the call out and repair costs will be at Your expense.

If Your Product breaks down due to Wear and tear arising from normal Use of the product, then Concierge will repair or replace Your Product as in section 3. A breakdown caused by Wear and tear is one that is not the result of any external influence i.

Eligible claims will receive the price difference back as a store credit via SMS within two Business Days. All repairs organised through Concierge are carried out by approved repair agents. In the event that your product is repaired, the repair agent will provide a workmanship guarantee valid for a minimum of 3 months.

Some areas may not be serviced. In these cases this benefit is void if the address for the service cannot be serviced by an approved Concierge split system Premium Air Conditioner Cleaning Agent. These particular Credits cannot be exchanged for cash.

These particular Credits can only be used for individual households. Areas serviced are published on the Concierge Home Installation portal at www. You are entitled to 30 days best effort unlimited Tech Support over the phone for help with setting up and using Your technology from the date You purchase Concierge Gold Service Extras.

This is available to You on new products or something You already own, no matter where You purchased it. The Concierge Tech Team can help You connect Your devices using Bluetooth, set up Skype on Your laptop or tablet, create a new email account, and set Your wireless printer to print photos straight from Your phone using an app.

Operating systems older than Windows 7 are excluded. Features показать все Features. Type показать все Type. Material показать все Material. Color показать все Color. Compatible Model показать все Compatible Model.

For iPhone 5s For iPhone 6 Plus 5. For iPhone 7 Plus For Samsung Galaxy S7 For ZTE Max Character показать все Character. Brand показать все Brand. Head Case Designs Гарантированная доставка показать все Гарантированная доставка.

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Items in your Cart. Your Shopping Cart is empty. Give it purpose—fill it with books, DVDs, clothes, electronics, and more. View Cart 0 items 0 item 0 items. Sign in to view orders. Low-price device accessories with free shipping See more.

Low-price fashion with free shipping See more. Your recently viewed items and featured recommendations. View or edit your browsing history. Get to Know Us. Amazon Music Stream millions of songs.

Amazon Drive Cloud storage from Amazon. Alexa Actionable Analytics for the Web. AmazonGlobal Ship Orders Internationally. Amazon Inspire Digital Educational Resources. Amazon Rapids Fun stories for kids on the go.

Amazon Restaurants Food delivery from local restaurants. If Your Product is serviced by this Concierge Gold Service Extras and requires repair and We request the product be sent to Our repairer, We will pay for the cost to courier or freight the product, excluding any barge or ferry costs, from Your home to our approved repairer, and from our approved repairer back to Your home.

This means that while Your current purchased Product is already covered, You will also have access to our Repair Network for any existing Larger Items in Your home. With these items We will provide details of an approved and reliable a Third Party Service Provider to You, where the call out and repair costs will be at Your expense.

If Your Product breaks down due to Wear and tear arising from normal Use of the product, then Concierge will repair or replace Your Product as in section 3. A breakdown caused by Wear and tear is one that is not the result of any external influence i.

Eligible claims will receive the price difference back as a store credit via SMS within two Business Days. All repairs organised through Concierge are carried out by approved repair agents. In the event that your product is repaired, the repair agent will provide a workmanship guarantee valid for a minimum of 3 months.

Some areas may not be serviced. In these cases this benefit is void if the address for the service cannot be serviced by an approved Concierge split system Premium Air Conditioner Cleaning Agent.

These particular Credits cannot be exchanged for cash. These particular Credits can only be used for individual households. Areas serviced are published on the Concierge Home Installation portal at www. You are entitled to 30 days best effort unlimited Tech Support over the phone for help with setting up and using Your technology from the date You purchase Concierge Gold Service Extras.

This is available to You on new products or something You already own, no matter where You purchased it. The Concierge Tech Team can help You connect Your devices using Bluetooth, set up Skype on Your laptop or tablet, create a new email account, and set Your wireless printer to print photos straight from Your phone using an app.

Operating systems older than Windows 7 are excluded. Concierge Gold Service Extras Tech Support has other certain limitations, restrictions, and exclusions. These include but are not limited to the following:. Remote assistance is only available to support current operating systems eg; Windows 7, The Tech Support Team must be able to locate your device information in order to provide technical support.

In regards to products where technical specifications or operating guides are not accessible, tech support will not be available. Where a customer is unable or unwilling to follow or understand instructions on the telephone, or where a customer is unable to comprehend what is being asked of them, the customer may be referred back to staff within The Good Guys store for further assistance;.

Troubleshooting issues that are likely to be resolved by upgrading Your i operating system; ii consumer software; or iii both to the current version, if You choose not to upgrade;. Damages to or loss of any software or data that was residing or recorded on the covered Product; and.

Products with operating systems or software older than Windows 7 cannot be supported. If The Good Guys or a Third Party Service Provider is required to access Your computer in the course of providing the assistance to You, The Good Guys or a Third Party Service Provider will not be responsible or liable under any circumstances whatsoever for any loss or corruption of the data stored on Your computer howsoever caused so we strongly advise that You backup Your data before the service is performed.

Please be aware that where the Product is capable of retaining Usergenerated data, this may be lost during a repair process. We accept no liability for any loss of data during repair. Again we recommend that You back up Your data prior to any repair.

Data may be stored in files and folders on appliances such as Your computer, telephone contacts in Your mobile telephone, songs and other media stored on portable recordable devices and games saved on consoles.

Where remote access is requested or used, a broadband or faster internet connection will be required; if not available, remote assistance will not be accessible to You. You are responsible for all data and time usage on Your internet connection during the course of remote assistance.

Software installations do not include software setup, or configuration, smart TV set-up, other than wifi setup. Training on software will be limited to specific software suites. The Good Guys strongly recommends having an internet security program running on Your computer.

If You have a large appliance, the Concierge Team will arrange for an Authorised Service Agent to complete an in home assessment to verify the fault prior to any equivalent replacement product being offered.

This is subject to the Excluded Faults Clause under 6. The fault will be verified by one of Our team. Upon verification of the fault, an equivalent replacement item will be issued as per Clause 5.

For Large Appliances the Concierge Team will arrange for an Authorised Service Agent to complete an in home assessment of the faulty appliance to verify the fault. Once the fault has been verified, the Concierge Team will provide You with a claim number to The Good Guys store of your choosing, where an equivalent replacement product will be issued as per Clause 5.

In some circumstances, you may prefer to have your product repaired rather than replaced. If this is the case, by mutual agreement, we may offer You this option if possible. This offer is made on the basis that:. The Concierge Team will assess the request and if a replacement product is approved, organise the replacement and store authorisation.

The Good Guys will not pay any transport charges for the return of goods You are seeking to exchange or for the removal or reinstallation of goods You are seeking to exchange. If You decide to exchange Your product for a cheaper appliance, You will receive the price difference as a store credit from The Good Guys, not in cash.

Essential Appliances are defined as: No receipts are required. Every time You purchase Concierge Gold Service Extras You will be entitled to receive Concierge Rewards, which You can redeem on a range of products, offers and discounts.

Concierge Rewards come in the form of boxes, which You can unlock with each purchase of Concierge Gold Service Extras. Each set of Rewards Boxes will expire 12 months from the purchase date. These rewards can only be claimed by the person registered as the product purchaser at the time of purchase in store or online at The Good Guys.

Further information about Concierge Rewards can be found at www. If Your product is serviced by Concierge Gold Service Extras, requires repair and We request the product be sent to Our repairer, We will pay for the cost to courier or freight the product, excluding any barge or ferry costs, from Your home to Our approved repairer and from Our approved repairer back to Your home.

Your Concierge Gold Service Extras continues for the period starting from Your original purchase date, even if Your product is repaired or replaced during that time. The following costs, loss or damage are excluded from the Concierge Gold Service Extras:.

A fault or deficiency in operation, quality or appearance in the Product brought to Your attention before You purchased the Product; or. Negligence, accidental or deliberate misuse or unauthorised alterations;. External sources, including electrical interference, power surges and voltage fluctuations;.

Acts independent of human control which occurred after the product left our control;. Cosmetic damage, items, such as paint or finishing, dents or scratches, which do not affect the operation of the Product;.

Cartridges, tapes, software, or add-on options incorporated in the Product. Cost of replacement of any item or accessory, either external or internal, that is intended to be replaceable including shelves, fuses, batteries, light bulbs, fluorescent tubes and related starters, filters, attachments, cables, plugs, light covers or rain covers;.

Damage to or loss of software, data or removable data medium caused by the Mechanical or Electrical Failure of the Product;. Damage from batteries or other consumables, internal or external to the Product;. Using the Product for purposes other than those described in section 3.

Transportation, installation or removal of the Product unless We are responsible;. Loss, damage or costs incurred where no Mechanical or Electrical Failure is identified;. Normal maintenance costs, cleaning, servicing, re-gassing lubrication or external adjustments;.

The Product if it is recalled by the manufacturer, importer or a government agency;. Any claim against You by any Third Party including for personal injury or damage to property;. Costs incurred for the delivery and installation of a replaced Product or extraction and disposal of an existing Product in Your possession where original delivery and installation was not performed by The Good Guys.

Stands or wall brackets unless specifically covered by a separate agreement;. Damage to screens, stands or wall brackets that is caused by faulty or incorrectly installed stands or wall brackets;. Remote connections can only be established for supported operating systems for remoter assistance software;.

Technical support must be able to locate the device information online in order to provide the support of Tech Zone and similar Products listed;. Where a customer is unable or unwilling to follow or understand instructions on the telephone, or where a customer is unable to back to staff within The Good Guys store for further assistance;.

Troubleshooting issues that are likely to be resolved by upgrading you i operating system; ii consumer software; or iii both to the current version, if you choose not to upgrade;. Apart from purchases of tech products for small office use 5 people or less , Concierge Gold Service Extras is not available for products used for commercial purposes.

Please advise The Good Guys of the intended product use at the time of purchase, as You may not be eligible for the services and rewards included in Concierge Gold Service Extras for a product that is intended to be used commercially.

Your satisfaction is Our number one priority. Please let the Concierge Team know if You have any problems by calling Monday to Saturday, 9: The Authorised Service Agent will contact You to confirm an appointment time that is convenient without You needing to leave home.

The Concierge Team will work with You and the Authorised Service Agent to ensure Your assessment or repair has been completed in a timely manner and You are satisfied with the results. We may ask You to take Your product to an Authorised Service Agent or store close to Your home so we can ensure the fastest repair possible.

Please let us know if You are unable to take Your product to a local repairer and The Concierge Team will work with You to make alternative arrangements. The Concierge Team will work with You and the Authorised Service Agent to ensure Your assessment or repair is completed in a timely manner and You are satisfied with the results.

An office product, such as a PC, Laptop, tablet, facsimile machine, photocopier, computer, scanner, printer, other computer peripheral or telephone, designed, and Used by You, for personal or office purposes provided the Product is in an office of a maximum of five 5 people.

Split System Air conditioners are eligible for cover of seven 7 years. Your Concierge Gold Service Extras will continue for the fixed term You have purchased regardless of if the Product is replaced, as long as it is replaced in accordance with section 5.

If We decide the Product is unable to be repaired or uneconomical to do so, replace the Product with a Product of the same or similar make and technical specification as determined by Us that does not exceed the Original Purchase Price.

Determining the most appropriate like for like replacement will be at our discretion and the replacement product We supply may have a lower selling price and is not limited to the original manufacturer of Your Product.

Where We have replaced the Product with a like for like replacement, Your Concierge Gold Service Extras will continue continuous cover on the replacement product for the fixed term You have purchased, from the original purchase date.

Where We are unable to provide an equivalent replacement product, We may provide a store credit that You can use to select a similar product, up to the value of the original Product purchased.

If this is the case, the following applies;. If the product selected is of a lesser value than the original product purchased, no refund of the difference in price will be provided. Your continuous cover will remain in place for the duration of the fixed term You have purchased, at the original Product purchase price, not the cost of the replacement.

Even though the cost of the replacement product is of a lesser value than the original Product purchased. If the product selected is of a greater value than the original Product purchased, You will be required to pay any difference in the price of the replacement product.

Your continuous cover will remain in place for the duration of the fixed term you have purchased, at the original Product purchase price, not the cost of the replacement unless explicitly agreed in writing.

Even though the cost of the replacement product is of a greater value than the original Product purchased. If you choose to select a product that is not in the same category as the original Product purchased, or choose to have the replacement value paid out in the form of a store credit, your Gold Services Extras will cease.

If the repair of Your Product is not completed within thirty 30 days from the date We first inspect it, subject to You being available for any appointment reasonably proposed by our Authorised Service Agent or the date We receive Your Product if it was couriered to Us , We will, upon Your request replace Your Product in accordance with section 5.

You must notify and provide Us with an itemised invoice within fourteen 14 days of Your return to Australia as well as proof of travel flight itinerary or booking confirmation. You are eligible for a maximum of one 1 worldwide travel cover claim per year.

If a product has a recurring fault which requires repairing more than three 3 times as a result of Mechanical or Electrical Failure, the Product will be replaced with an equivalent product on the subsequent visit after an assessment has been made at Your request, notwithstanding section 5.

The Concierge Team will make arrangements for Your product to be repaired. No waiting period applies when making a claim for food spoilage and You will not be required to provide any receipts. For products which are larger Items, in most cases any repairs under Concierge Gold Service Extras will, where possible, be undertaken in Your home if those repairs can be carried out effectively and safely as determined reasonably by Us.

If Your Product is serviced by Concierge Gold Service Extras and requires repair and We request the product be sent to Our repairer, We will pay for the cost to courier or freight the product, excluding any barge or ferry costs, from Your home to Our approved repairer, and from Our approved repairer back to Your home.

With these items We will provide details of an approved and reliable Third Party Service Provider to You, where the call out and repair costs will be at Your expense. If Your Product breaks down due to Wear and Tear arising from normal Use of the product, then Concierge will repair or replace Your Product as in section 5.

A breakdown caused by Wear and Tear is one that is not the result of any external influence i. All repairs organised through Concierge are carried out by approved Authorised Service Agents. In the event that Your product is repaired, the repairer will provide a workmanship guarantee valid for a minimum of 3 months.

Using the Product for purposes other than those described in section 5. Stands or wall brackets unless specifically covered by separate agreement;. We may refuse service under Concierge Gold Service Extras, or reduce the benefits available to You, if, in Our reasonable opinion, You make any misrepresentation or commit any fraudulent or dishonest act or omission in connection with a service request.

We may also refuse service where an exclusion applies, if You do not comply with a material term of Concierge Gold Service Extras, or in accordance with our rights as set out in section 6. To arrange a transfer, please call the Concierge Team.

The Transfer entitlement excludes all reward benefits. Reward benefits can only remain with the registered Purchaser name given at the time of the Product purchase. Subject to b , if You cancel within thirty 30 days after the date of purchase, We will provide You with a full refund of the amount You have paid; however,.

No refund is payable without limitation to Your rights under the Australian Consumer Law if You obtain service under Gold Service Extras within thirty 30 days after the date of purchase or if You cancel more than thirty 30 days after the date of purchase.

We have the right to cancel Your Concierge Gold Service Extras if You commit a material breach of any of these Concierge Gold Service Extras terms and conditions, You have given any false information to Us when seeking service or otherwise, or for any other reason allowable by law.

We will provide You with reasonable notice of the cancellation. The Good Guys have engaged various Third Party Service Providers to assist in the performance and management of its obligations under this Concierge Gold Service Extras and for this purpose You consent to The Good Guys providing those agents with Your contact details and information about the Product.

You consent to all of the uses and disclosures of Your contact details and information described in The Good Guys Privacy Policy which can be accessed at www. The Good Guys may use and disclose information about You to its insurers, its claims managers, its repairers and its other Third Party Service Providers including to any person situated outside Australia for the purpose of:.

Service Extras period; and Service Extras;. You consent to these parties contacting You or a new owner of the Product You purchased, including sending email, SMS, mail or making contact by telephone, for the purposes set out in section 7.

You confirm You have the necessary authority to provide the information and to give these consents. Any notice We give You will be in writing and will be effective from the time of:



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If the product selected is of a lesser value than the original product purchased, no refund of the difference in price will be provided. This Concierge Gold Service Extras commences from the date of purchase of Your Product and is valid for the period detailed on Your purchase receipt as a total period value next to the Concierge Product. All You need to do is call and the Concierge Team will take care of everything for You. Sign in to view orders. Amazon Drive Cloud storage from Amazon. Get to Know Us.



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